Review

360 S5 vacuum robot with laser room measurement for $289.99

Hey, guys! Just a heads up: The linked offer is already a bit older and the price of the gadget might have changed or it might not be available anymore.

The manufacturer 360 Mobiles is known as a producer of smartphones, but now also wants to establish itself on the vacuum robot market. For this purpose, the company makes use of the latest achievements and technologies that household robots can bring with them. This could already be seen in the 360 S6 review. With the 360 S5, 360 Mobiles would like to continue the success of the first model and (purely optically) build very close to the Xiaomi models.

At GearBest the robot was officially launched on 15.04. and we already have a test model here. Our first impression.

360 S5 vacuum robot

Technical data: Comparison to S6 and RoboRock S50

360 S5

360 S5 Vacuum robot App

360 S6 Sweeping Robot

360 S6 vacuum robot design

Xiaomi RoboRock Sweep One S50

RoboRock S50 vacuum robot

Suction power2000 pa1800 pa (comparison: Mi Robot: 1800 pa)2000 pa
App360Smart (Android, iOS)360Smart (Android, iOS)Mi Home App (Android, iOS)
Noise level45-65 dB (depending on suction level)55-65 dB (lowest suction level at 55, highest at 65 dB)65-67 dB (lowest suction level at 50, highest at 67 dB)
Battery2600 mAh3200 mAh (Mi Robot: 5200 mAh)5200 mAh
Working time2 h2 h2.5 h
Charging time3 h3 h5 h
Dust chamber0.55 l0.42 l0.48 l
Overcoming obstaclesup to 2.5 cmup to 2 cmup to 2 cm
Dimensions35 x 35 x 10 cm (quite high)35 x 35 x 10 cm35,3 x 35,0 x 9,9 cm
Weight3.5 kg3.5 kg3.5 kg
CE markyesyesyes
Features
  • Laser room measurement
  • Mapping with No-Go zones (storable)
  • room arrangement
  • app control
  • different Suction modes
  • carpet detection
  • ❌ Wipe function
  • Laser room measurement
  • Mapping with No-Go Zones
  • room arrangement
  • app control
  • wipe function
  • different Suction modes
  • carpet detection
  • Laser room measurement
  • Mapping with No-Go Zones
  • room arrangement
  • app control
  • wipe function
  • carpet detection

Why does the S6 become the S5? Normally, one number is followed by another number in technology production. In addition, the difference to the Xiaomi models, which also start with “S5”, becomes much more complicated. As can be seen from the technical data, the suction power of the S5 is even higher than its predecessor – and reaches the current best value of the RoboRock S50.

360 S5 Vacuum Robot Comparison Mi Robot
Is the 360 S5 the new top model under $300 or will the Mi Robot stay on top?

Scope of delivery

Although the model is only officially available in the shops today, there was no plastic smell when unpacking our test model. Although the robot is brand new, the materials used seem to be of very high quality, so that it doesn’t smell of plastic at all.

The scope of delivery includes besides the vacuum robot:

  • charging station
  • Charging cable with five different adapters (also EU)
  • Operating instructions in umpteen languages, also in English
  • Quick User Guide in 7 languages (also English)
360 S5 Vacuum robot Scope of delivery
The scope of delivery includes only the essentials.

The scope of delivery is very minimalistic, only the absolutely necessary is included in the package. Therefore no spare parts or accessories are included, this will be available in a short time at GearBest. Nevertheless: It would have been nice to have at least a few additional brush heads as replacements.

Design and workmanship

The 360 S5 looks like a mixture of 360 S6 and RoboRock S50. Already with the S6 I had the feeling to test a new Xiaomi vacuum robot. But every company does a little copying and the design is quite appealing.

360 S6 S5 RoboRock S50 Vacuum robot
Could this be how the design of the new S5 was created?

The laser distance sensor (LDS), with which the vacuum robot measures the premises and draws up a map of the four walls, is moved from the back to the centre on the top. The two operating elements have been placed one above the other, and the functions of these have remained the same. A power button to switch the robot on and off, to start and stop it manually, and a button to send the robot to the charging station to charge the battery.

360 S5 Vacuum Robot Design Processing
The buttons on the top also look good.

Due to the LDS on the upper side, the robot measures 35 x 35 x 10 cm, which is quite high. Here you have to cut back in favor of the most sophisticated version of the navigation and measure various pieces of furniture before buying. If the robot is to vacuum under the sofa, for example, it must be at least 11 cm above the floor and so on.

360 S5 Vacuum robot Control elements LEDs
The laser distance sensor on the upper side brings the robot to a height of 10 cm.

The workmanship is as flawless as the predecessor, nothing jolts or wobbles where it should not (at the bumper in front it should of course jolt a bit). As with the Xiaomi models, Qihoo, the manufacturer, didn’t save on material. High-quality plastic with individual metal elements – that’s how I praise it. To the other manufacturers: Feel free to imitate. The 3.5 kg weight are average, in general the robot is rarely lifted as soon as it is connected to the app.

The charging station

First impression when unpacking the charging station: The charging station is very chic, but also really huge! In terms of size, only the models with an extraction station can keep up. But the station has some practical features. Everybody knows the main function by now: This is where the vacuum robot moves when the battery power decreases (with the S5 at 20% remaining battery power). Thanks to the laser distance sensor, retrieval is very fast and unproblematic.

360 S5 vacuum robot charging station design
The charging station of the S5 looks good and fits well to the robot – but is not exactly small.

The underside of the charging station is covered with rubber, which ensures a safe stand on almost all surfaces.

360 S5 Vacuum robot Charging station Rubber nipples
There are rubber surfaces on the underside, which prevents the robot from moving the station so easily when it comes into contact.

Also nice: As with all top models, the cable can be rolled up at the rear of the charging station. So it does not get in the way and offers no risk of tripping.

360 S5 Vacuum Robot Loading Station Cable Rewind
The cable can be rolled up on the back of the charging station.

The most exciting part of the charging station does not bring any real advantage, but it is very unusual and funny to look at. The 360 S5 has the contacts for charging the battery in the back instead of in the front. In order to be able to bring the charging plates to the station’s sensors, it has to park backwards as soon as it locates the charging station using the LDS.

360 S5 vacuum robot rear sensors
The charging contacts are located at the rear.

How does this work? See for yourself:

https://youtu.be/vG4tf9nI1hU

As mentioned, it looks very funny, but is not a technical advance. Much more practical: The robot continues cleaning as soon as the battery power decreases and continues to work. Provided, of course, that the working time of 2 hours is not sufficient to complete the work on the premises. The loading time of 3 hours is very short and exemplary for a robot. Normally two hours longer.

360 S5 Backward parking of vacuum robot Charging the battery
The first vacuum robot from China that parks backwards. Also a kind of unique selling point.

Performance and operation of the 360 S5

On “normal” ground, i.e. hard floors, the suction power of the robot is always between 1200-1500 pa, on carpets the robot increases the suction power to 2000 pa. The latter value is still the ultimate for all models available so far. The BW-VC1 from BlitzWolf is about to top this value, and according to the technical data sheet Viomi is also bringing even more to the scoreboard with their new robot. However, these values still have to prove themselves in the test.

360 S5 Vacuum robot Suction power Underground detection Carpet detection
Depending on the substrate, the vacuum robot varies the suction power.

The obstacle overcoming of 2.5 cm is also a strong value if it occurs in practice. The same applies to gradients of 25°, which the S5 should be able to take on. However, we will check this in detail in the next few days.

360 S5 Vacuum robot deployment
The 360 S5 is designed to overcome inclines of up to 25° and obstacles of up to 2.5 cm in height. Strong values!v

The S5 works with only one brush head, as we know it from the Xiaomi vacuum robots. This is not a disadvantage, as the robot drives the entire premises on the right (turns to the right etc.) and then sweeps dust and dirt with the brush head in the direction of the intake hood on the underside.

360 S5 Vacuum robot underside
The underside of the robot.

Operating volume and navigation

In the Quiet, Standard and MAX suction modes, the robot works its way through the four walls. Of course, the suction power varies depending on the mode, and the operating volume also goes hand in hand. According to the sound level measurement, the operating volume at the highest suction level is 65 dB, whereas in quiet mode it is only 45 dB.

360 S5 vacuum robot design
The operating volume of 65 dB corresponds approximately to the volume at which we humans talk to each other.

If the robot works while its owner is on the road (for which one has a vacuum robot), of course the highest suction level is recommended. If you are at home, however, and want to keep your peace AND let the robot work as much as possible, the Silent Mode is of course recommended.

360 S5 Vacuum robot Cleaning Navigation Mode of operation
Navigation via LDS vs. chaos principle: Clear winner.

As is so often the case with vacuum robots, a SLAM algorithm (Simultaneous Localization And Mapping) works inside the robot to optimize navigation and the creation of a map of the premises. Three different suction modes can be selected manually and used autonomously:

  • Spot cleaning: Robots rotate around themselves in circles as they grow in size.
  • Edge cleaning (wall function): The robot specifically moves the walls and cleans corners.
  • MAX mode: Robot increases suction power to maximum after manual command.

The most exciting feature: With the 360 S5, a completely individual cleaning plan for the home can be created with all imaginable specifications. However, this requires the app control, so that you can also define no-go zones, different cleaning modes at specific locations and virtual walls on the map created by the mapping. This comes very close to the dream of a perfect cleaning result for your own living space.

360 S5 Vacuum Robot Cleaning Create Mapping Plan
With the 360 S5, completely individual cleaning processes can be planned in.

How well this works, we will still test in detail, as mentioned we got the robot delivered only today. Fact is: To create such a cleaning plan you need the app control. More about that now.

360Smart App

Registration via e-mail address or mobile phone number

The same procedure as when testing the 360 S6: The App 360Smart (Android, iOS) again demands all imaginable permissions from the user, even access to photos or phone calls. But the nice thing is: You don’t have to grant the app any of these permissions permanently, almost everything works without them. If you don’t need a picture of yourself or something similar in the app, you can save data here.

360 S5 Vacuum Robot App Registration
The eternal debate with the data: Disposable email address or fake cell phone number?

To register you need a mail address (best use disposable mail address) or your phone number. If you dial the latter, it is advisable to use a fake mobile phone number for privacy reasons, which you can find with a short search query on Google (various providers). Don’t forget to select the correct region from a list here. Then you get a six-digit verification code via SMS to login. Once you have entered everything, you can start the connection with the WLAN.

Connection with the WLAN

The next step is to connect the robot to the WLAN and thus to the app. After downloading the app and complete registration, the following steps will guide you to your goal:

  1. 2.4 GHz network connection at the router (robots do not yet like 5 GHz).
  2. Keep the power and charge buttons pressed simultaneously until the LEDs light up again and again. Robot announces “Reset WiFi”.
  3. Vacuum robot is now ready to be connected to WLAN. Smartphone must be connected to the same WLAN as robot.
  4. Click “WiFi indicator is blinking fast”.
  5. Select WLAN network and enter password.
  6. Robot responds with “Robot starts binding”.
  7. After about one minute, the vacuum robot is connected and the LEDs light up light blue.
360 S5 Vacuum Robot App WLAN Connection Models
The connection with the WLAN is very simple and fast.
360 S5 Vacuum robot App WLAN connection Qihoo
Select network, enter password, wait briefly. There you go!

Connecting to the app is all in all very quick and easy. Only the data collection rage of the manufacturers is annoying again, that’s how it is nowadays.

Functions within the app

After the somewhat annoying processes, the app now gives us an overview of the functions and setting options of the robot. Very clear interface, the symbols clearly show what is behind which click.

360 S5 Vacuum Robot App Functions Features
The app is just as structured as the 360 S6 – that’s what you like.

The functions within the 360Smart App listed:

  • List of stored cards
  • remote control
  • Set suction mode (Standard Mode, Quiet Mode, Powerful Mode)
  • Battery level indicator
  • Locate the robot (answers with “I’m here”)
  • push notifications
  • Scheduling working times
  • DND mode (Do Not Disturb): Set the times at which the suction robot is not allowed to drive.
  • Define the volume of the “voice” ( 10-100 %)

Draw No-Go zones on the created map, save the maps and generally the app control is included. This allows the vacuum robot to be started and stopped from anywhere. Of course, you are also informed about the current status of the robot via push notification. As you can see, the top features are all there again. Here is a first impression of the mapping, including no-go zones and go-to zones (zones that the robot should particularly travel through):

360 S5 vacuum robot App Mapping
From the left: First impression of the mapping, no-go zones and targeted area cleaning.

Conclusion: buy 360 S5 vacuum robot?

The obstacle detection is almost optimal, you don’t have to worry about crashes with pieces of furniture. Finding the charging station again is a matter of seconds, the live mapping as such works perfectly and there is nothing to complain about when it comes to processing. Of course, it has to be said that the wiping function is missing, which is not always bad considering the mostly weak wiping function of a vacuum robot.

The 360 S5 is a serious Xiaomi competitor to the suction robot throne and is in no way inferior to its predecessor, the S6. The relatively low price is a price you can pay with a clear conscience for a vacuum robot with such a range of functions. This means that it is currently only slightly more expensive than the Mi Robot. For me currently a top 5 model, which doesn’t have to hide behind Roborock and Co. On the contrary.

Is the 360 S5 a potentially interesting model for your four walls?

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Why doesn't this affect our review in any way?
Profile picture from Tim

Tim

I'm interested in Gadgets, that make our life at home easier - especially when it comes to cleaning the floor or the windows. I was able to test about fifty robot vacuum cleaners since now.

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Comments (7)

  • Profile picture from KH
    # 22.06.19 um 22:13

    KH

    Your article was very helpful. I am leaning towards purchasing this vacuum, although I can’t easily find replacement parts for it online. Do you know if S6 parts are compatible with the S5 or where to find replacement parts for the S5?

    Thanks for your guidance.

    • Profile picture from Thorben
      # 25.06.19 um 16:15

      Thorben CG team

      @KH: Thank you very much for your nice words 🙂 Yes, the replacement parts of the S6 are in fact compatible with the S5.

  • Profile picture from Tina Davis
    # 16.07.19 um 18:14

    Tina Davis

    Would you recommend the S5 or S6 based on new purchase and price difference. Thanks!

    • Profile picture from Tim
      # 17.07.19 um 13:32

      Tim CG team

      @Tina Davis Hi Tina, both robots do what your looking for when thinking of a robot vacuum cleaner. The S5 is a bit better, has a better software but no sweeping function. If you don't need a sweeping function, choose the S5. Greetings Tim

  • Profile picture from Hari
    # 23.07.20 um 07:02

    Hari

    I have two 360 S5 robots. They clean well but their customer support is total crap. I recommended them to three friends and all have had various issues. My motor makes weird noises and the battery on my brother's unit doesn't charge past 23%. No response from customer service despite multiple emails. Also their app servers are EXTREMELY slow so there's a lag any time you issue a command to the robot.

    Spend about $80 more and get a refurb Roborock S5 instead from a company that at least supports their products. After using both, it's VERY clear that 360 completely ripped off the roborock design and app. It's not just similar, the two robots appear and behave identically, but the 360 is tied to a much worse server.

  • Profile picture from Skip
    # 05.09.20 um 22:04

    Skip

    Have the 360 S5, on the app, what is Positioning?

    • Profile picture from Tim
      # 08.09.20 um 13:10

      Tim CG team

      Hi Skip, just press and you'll see 😉 It's not like you would destroy sth then

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